FAQs

1. What types of Islamic home decor products do you offer?

We offer a diverse range of Islamic home decor products, including wall art, calligraphy, lanterns, and more. Our collection is designed to enhance the aesthetic appeal of your home while reflecting Islamic art and culture.

2. Are your products handmade or mass-produced? The majority of our designs are handmade using digital tools, crafted by skilled artisans who pay attention to detail and quality. This ensures that each piece is unique and carries a sense of authenticity.

3. How do I place an order on your website?

Ordering from our website is easy. Simply browse through our collection, add the items you want to your cart, and proceed to checkout. Follow the prompts to provide shipping information and payment details to complete your order.

4. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. Ensure that your chosen payment method is supported by checking our website during the checkout process.

5. Do you ship internationally?

Yes, we offer shipping within US and Canada. Shipping costs and delivery times may vary depending on your location. You can find more details about our shipping policies on our website.

6. Can I track my order?

Yes, once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

7. What is your return policy?

Our return policy allows you to return items within a specified period after receiving your order. Please refer to our "Returns and Exchanges" page on the website for detailed information on the process and conditions.

8. Are your products suitable as gifts?

Absolutely! Many of our items make wonderful gifts for special occasions such as weddings, housewarmings, or Islamic holidays. 

9. How do I care for and clean the products?

Care instructions for each product can be found on our website. We provide guidelines on how to clean and maintain the quality of your Islamic home decor items to ensure they last for years to come.

10. Can I customize or personalize an item?

While some products may offer customization options, this depends on the specific item. Please contact our customer service team to inquire about the possibility of personalization and any associated costs.